“Great experience from start to finish, both the vehicle & the company were excellent. The web site gave us full information regarding prices and vehicle information. The vehicle was clean and ready for us on collection. The staff were helpful & friendly. We’ll certainly consider this company as our first choice when hiring another vehicle.”
When you rent a car for 4 months you need service and reliability – on both points Rentacheapie were excellent on both. This is the second year we used them and the service from Nadine from booking to return was 1st.class customer care. All being well we will use them in 2016.
For the past 4 years I have hired cars from Rentacheapie on my annual visits to Cape Town. I have always enjoyed the hassle free service and friendly staff. I shall continue to make use of your services.
We found the management at Rentacheapie and the service provided to be of a very good standard. I would definitely recommend Rentacheapie to anyone looking for a cheap short term rental.
I would to say thank you to Rentacheapie Cape Town as my family and I rented a car for our holiday and what a joyful experience we had. You guys are awesome and very friendly staff. Will definitely refer them to friends and family and will use them again. Thank you guys keep up the awesome work.
Friendly and efficient service. The car was quite nice as well. Helped a lot with my stay and made it an incredible experience!
I have hired cars from five different places in Cape Town in search of low-cost long-term rental of a reliable car. In my experience Rentacheapie is the answer. It is a well run operation with competent employees and a strong customer orientation. There is a strong profit motive that keeps them in business, but I 100% trust them to be fair and offer good value. One of their strong points is roadside service. Over a span of 3 months, we had to call on them twice. On both occasions, a courteous rep was dispatched quickly and the problem solved efficiently. Understand that their niche is low-cost, no frills rentals. The cars are well used, economy models but they are well maintained and roadworthy. I highly recommend them over the others I have tried.
I was needing a bakkie to transport goods to within a 150 kms from Cape Town. After doing my research I settled on Rentacheapie, even though the dates available were not as immediate as I would have liked them to be as well as that I had to take the vehicle for three days, and not, as I originally intended, to do the trip in one day. What convinced me to book with Rentacheapie was that by the time I added up the totals I would be paying by the end of the rental period, Rentacheapie, over three days, added up to the same, if not less, than other companies, as the mileage is unlimited whereas with others the mileage was limited, making the cost of excess mileage over one day take the total cost up and beyond the three-day cost I actually paid. As well as that, I did the journey without any stress in my own time, and this,together with the excellent customer service I experienced both on receipt of the vehicle and on its return, made this a very pleasant rental. Should I need to hire a car in the future this is where I will be going. Thank you!
I would be amiss if I did not share with you what I experienced from a staff member at ur offices recently as it was above and beyond his duty to me as your customer.
When I refuelled your rental car at a garage nearby they accidentally charged me a much higher amount from another pump which I did not notice until later.
As I was on my way to the airport I asked Ollie who kindly agreed and later got the refund due on my behalf and then also banked same for me!
I would appreciate if you could pass on my thanks to him and be assured that this has left a very positive impression with me regarding your service to customers.
BTW the car I had had the highest ever Kms on any rental car (I have probably rented a few hundred in my life) I have used BUT was in excellent condition better than the major companies’ cars with only a few thousand on the clock (flat spare poor wheel alignment etc.) – so good for you!
Rentacheapie was really great! Awesome really. Here is why:
* I had two flat tires. This was covered by the extra insurance without a hustle.
* I also got a ticket from the police for having a bad tire. Rentacheapie took care of the ticket without a hustle.
* they were very reasonable when it came to new small scratches. They wont screw you. Just make sure to check the car carefully before leaving shop. And use the extra insurance that covers flat tires and small scratches if you are on a tight budget. I am happy i did due to my flat tires.
* I last my key to the car when i was in Cape Town. Their mechanic reached me within the hour with a new one. I obviously had to pay for new one though.
* when i returned the car I was in a hurry for the airport and I had last my only credit card. I noticed this when i was at the petrol station and couldn’t pay for gas. Instead I brought the petrol guy to Rentacheapie and they paid him for the gas that I owed him. They also made special efforts to enable me to get my deposit back in cash rather than into to my missing credit card.
* Rentacheapie was always very nice, professional and service minded.
Thanks a lot Rentacheapie! I recommend this company to everyone in need of a car in South Africa.
These guys take car renting seriously and take good care of both their cars and customers.
Can I give a big shout out and thank you to your team, the service was great, Xavier and Olly and I don’t catch the name of the guy who did all the form filling in.
Great experience, would definitely use you if we get back to CT.
Best wishes for the new year
Neil and Koralie